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Returns

Thank you for your business! We want you to be satisfied with your purchase. If for some reason you are not, we will be more than happy to assist in you any way we can.

We will accept merchandise returns under the following conditions:

  • Return date must be within 30 days of the purchase date
  • Items returned must be undamaged and complete. If there are any missing parts or items, a replacement fee will be charged for the cost of their replacement.
  • Refunds are to be made in the same form as the original sale.

Note: Shipping costs for the original shipment, if incurred, will not be refunded, nor will the costs of the return shipment.

For your protection, we recommend that you not discard any boxes, packing materials, documentation or other items that came with your purchase.

Please call us, toll-free, at 1-800-234-HOKY to begin the return process.